Wednesday, 19 November 2014

How to recover a lost password for your Citrix License Server(CLS) Administration Console user-

How to recover a lost password for your Citrix License Server(CLS) Administration Console user-

1. Open the “server.xml” file in C:\Program Files\Citrix\Licensing\LS\conf. If on Win2k8 you will need to open your editor as an admin. (Take a copy of the file first – if anything goes wrong you can simply copy the file back to restore the original settings).
2. Find the entry that looks something like this:
<user firstName=”System” id=”admin” lastName=”Administrator” password=”(ENC-01)LKJ338u98uxkllS(*U+ljljlja-$78923ghJgs” passwordExpired=”false” privileges=”admin”/>;
3. Erase the contents between the double quotes after “password=”
4. Enter a plain text password , for example password=”TemporaryPassword”
5. Change the passwordExpired value to be “true” and save the server.xml file.
6. Restart the licensing services or, at a push, reboot the server.
7. Log into the licensing console using user name “admin” and the password set above.
8. You will be prompted to change your password. The new password will be encrypted in the server.xml file.

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